Shipping policy

Order Placing and Shipping
Most in-stock credit approved orders are shipped the same day they are placed. Please consult your Customer Service Representative for shipment date confirmation. Additions to orders already placed will be considered a “new order” and written as a new purchase order.

Confirmations– If you did not receive a confirmation, we did not receive your order.JXT APPAREL CO. will not pay for expedited shipments on orders that were not confirmed. Please contact your Customer Service representative if you did not receive a confirmation.

Pick-up & Delivery
JXT APPAREL CO. will ship merchandise specified by the customer. All freight claims for missing or damaged merchandise must be filed directly. Customer pick-up service is available from 9:00am to 4:30 pm Monday-Friday. Please call your Customer Service Representative ahead for pick up time to confirm your order is ready for pick up.

Residential Delivery
Shipping to a residential address will incur additional fees for both small packages and pallet shipments which the Buyer is responsible for. Buyers should also notify on their purchase orders that the ship to address is residential.